Refund policy

Thank you for shopping at Imperative Clothing. We are committed to providing you with high-quality products and exceptional customer service. If you are not entirely satisfied with your purchase, we're here to help.

Returns

Eligibility: You have 28 calendar days from the date you receive your item to initiate a return.
Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Tags must still be attached.
Proof of Purchase: Please provide a receipt or proof of purchase to complete your return.

Refunds

Processing: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
Approval: If your return is approved, we will initiate a refund to your original method of payment.
Timing: The time it takes for your refund to process will depend on your card issuer's policies.

Shipping

Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Shipping Address: For return shipping instructions, please contact us at imperativeclo@gmail.com.

Exchanges

Exchanges: We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at imperativeclo@gmail.com for further instructions.

If you have any questions about our return and refund policy, please contact us at:

Email: imperativeclo@gmail.com

RETURN ADDRESS: 74 Cornmill apartments Drumcondra Dublin 3

Thank you for choosing Imperative Clothing. Your satisfaction is our priority, and we appreciate your business.