Shipping policy
At Imperative Clothing, we strive to deliver your orders in a timely and efficient manner. Please review our shipping policy for details on how we handle shipping and delivery.
1. Shipping Destinations
We currently ship to the following destinations:
- Ireland
- United Kingdom
- Europe
- North America
If your location is not listed above, please contact us at imperativeclo@gmail.com to inquire about shipping availability.
2. Processing Time
- Order Processing: Orders are typically processed within 1-3 business days after payment is received.
- Business Days: Business days are Monday through Friday, excluding holidays.
3. Shipping Rates and Delivery Estimates
Shipping costs will be calculated and displayed at checkout based on your location and the shipping method chosen.
- Standard Shipping:
- Ireland: 2-5 business days
- United Kingdom: 3-7 business days
- Europe: 5-10 business days
- North America: 7-14 business days
- Express Shipping:
- Ireland: 1-2 business days
- United Kingdom: 2-3 business days
- Europe: 3-5 business days
- North America: 5-7 business days
Delivery times are estimates and do not account for delays due to customs processing or unforeseen circumstances.
4. Shipping Confirmation and Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
5. Customs, Duties, and Taxes
Imperative Clothing is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
Imperative Clothing is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
7. Missing or Delayed Orders
If your order has not arrived within the estimated delivery time, please contact us at imperativeclo@gmail.com. We will work with the shipping carrier to locate your package.
8. Contact Information
For any questions about this Shipping Policy, please contact us at:
Email: imperativeclo@gmail.com
Imperative Clothing reserves the right to update or modify this Shipping Policy at any time without prior notice.